Field & Operations

We engage and empower shoppers, build lasting retailer relationships, and innovate operational processes to exceed customer expectations for online grocery.

Team highlights

Area Managers

Area Managers are responsible for the success of Instacart on the ground across North America. They lead our in-store shopper workforce market by market and partner with retailers to ensure everyone is set up for success.

Operations

Operations Managers are responsible for the insights, tools, and processes that support the Instacart shopper community. They are constantly seeking ways to improve and build with a highly-engaged community and growing business.

In-Store Leadership

Groceries that are shopped come straight from the store shelves—not a warehouse. Our In-Store Leaders support and help shoppers to ensure every order is high quality and that the experience of ordering your groceries with Instacart is even better than coming in the store yourself.

“I love working at Instacart because I get to spend my days leading, working, and learning with a team of diverse, ambitious, and genuine individuals!”

Maddie ZelicoffArea Manager, Greater Philadelphia Area

“I love being on the Field Ops Team because I'm able to build customer-focused teams and develop the future market leaders of Instacart.”

Jesse CarabeauArea Manager, Greater DC Area

“Working in the field allows you to take ownership of your market and implement your own ideas and leadership style. You also have a national network of peers tackling similar problems that are willing to advise or provide resources.”

Jose DelgadoArea Manager, Greater Los Angeles Area