“Many customers don’t realize they can easily get household items and essentials delivered to their home alongside their fresh groceries. During my first APM rotation on Instacart’s Homepage team, I focused on helping more customers see Instacart as a one-stop shop for all their needs. Working with the team across product, machine learning, and design to tackle such a complex challenge was a rewarding experience!”
Archives: Testimonials
testimonials
Eliza: How I’ve grown as a PM
“The Instacart APM program gave me the opportunity to hone my customer empathy and solve different user challenges for a variety of customers – including retailers, consumers, and businesses. It pushed me to ground myself in data and research to fully understand the problem and what’s driving it before thinking about solutions.”
DK: Interview tip
“Make sure to show how much fun you have when it comes to building products and where you spike in that journey. Maybe your superpower is recognizing a customer problem & structuring hypotheses to test, product sense that enables you to design and build a viral experience, or rallying a team to drive impact!
Most importantly, focus on the why and be able to articulate that in a concise way. At the end of the day, PMs are connectors & simplifiers. Your cross-functional partners will look to you for a clear, opinionated view of what the team should be doing and why!”
David: Interview tip
“In your interviews, convey a structured and organized way of thinking but be sure to also remain adaptable and flexible in how you creatively approach your solutions. Don’t forget that Instacart operates within a multifaceted marketplace, encompassing customers, shoppers, retailers, brands, and more. This layered complexity is what fuels Instacart’s dynamic environment. Aim to demonstrate a user-centric approach in your responses and show a deep understanding for the different stakeholders that power our business.”
Priyang: What I love about Instacart
“The blend of empowering culture, continuous learning opportunities, and a supportive community that I have experienced at Instacart, is unmatched. Navigating a complex marketplace while having the freedom to innovate creates a truly rewarding professional experience. It’s the trust, encouragement, and collective drive that makes working here not just a job, but a passion.”
Marketing/Communications – Genesis Silva
“Everyday is a different challenge and opportunity to solve problems from a new creative lens, and what’s more exciting is that people really have an appetite for seeing new things around here.”
Marketing/Communications – Andrew Chen
“There are always exciting problems to solve and ideas to pursue in this business and I feel so fortunate to work with so many talented individuals that are passionate about their craft and eager to collaborate!”
Rebecca Younis – operations
“The Operations team is the bread & butter of Instacart! I love that I can mix strategic data insights, gut instincts, and relationship-building to directly impact our retail partner’s success.”
Keller Riedel – Operations
“I love working on the Central Ops team – we have such amazing team players who are always willing to help each other out, which benefits both our team culture and the business.”
Asia Yepez – Operations
“I have had the honor of working alongside some of the most passionate, tenacious, intelligent and kind folks. Instacart attracts top talent who embody our core values on and off the clock. There’s not a minute that goes by that I’m not eternally grateful for my team and the opportunities I’ve had!”