Eliza: How I’ve grown as a PM

“The Instacart APM program gave me the opportunity to hone my customer empathy and solve different user challenges for a variety of customers – including retailers, consumers, and businesses. It pushed me to ground myself in data and research to fully understand the problem and what’s driving it before thinking about solutions.”

DK: Interview tip

“Make sure to show how much fun you have when it comes to building products and where you spike in that journey. Maybe your superpower is recognizing a customer problem & structuring hypotheses to test, product sense that enables you to design and build a viral experience, or rallying a team to drive impact!

Most importantly, focus on the why and be able to articulate that in a concise way. At the end of the day, PMs are connectors & simplifiers. Your cross-functional partners will look to you for a clear, opinionated view of what the team should be doing and why!”

David: Interview tip

“In your interviews, convey a structured and organized way of thinking but be sure to also remain adaptable and flexible in how you creatively approach your solutions. Don’t forget that Instacart operates within a multifaceted marketplace, encompassing customers, shoppers, retailers, brands, and more. This layered complexity is what fuels Instacart’s dynamic environment. Aim to demonstrate a user-centric approach in your responses and show a deep understanding for the different stakeholders that power our business.”

Julia: How I’ve grown as a PM

“The Instacart APM program has allowed me to explore other areas of the business that I may not have gotten exposure to otherwise. Through the rotations, I have been able to work with all types of cross-functional teams, and by working in these different areas, I am able to apply previous knowledge from other sides of the business to my current role.”

Priyang: What I love about Instacart

“The blend of empowering culture, continuous learning opportunities, and a supportive community that I have experienced at Instacart, is unmatched. Navigating a complex marketplace while having the freedom to innovate creates a truly rewarding professional experience. It’s the trust, encouragement, and collective drive that makes working here not just a job, but a passion.”

Marketing/Communications – Genesis Silva

“Everyday is a different challenge and opportunity to solve problems from a new creative lens, and what’s more exciting is that people really have an appetite for seeing new things around here.”

Marketing/Communications – Andrew Chen

“There are always exciting problems to solve and ideas to pursue in this business and I feel so fortunate to work with so many talented individuals that are passionate about their craft and eager to collaborate!”

Rebecca Younis – operations

“The Operations team is the bread & butter of Instacart! I love that I can mix strategic data insights, gut instincts, and relationship-building to directly impact our retail partner’s success.”

Steven Deepee – Operations

“I enjoy working for Operations because I get the opportunity to build our business from the ground up by optimizing the experience for our shoppers, customers and retailers!”

Justin Tsung – Operations

“Working in Operations means I’m involved in all aspects of our business, from enabling retailer partnerships to identifying patterns in delivery data.”

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